If you do not receive a decision from the PIO within 30 days, you can file an appeal against the decision of the PIO before an officer who is senior to the PIO. You need to file this appeal within 30 days. This time period may be extended if the officer feels that the delay is justified.
Usually, the public authority will state who the appellate authority is on its website or at its office. This will be an officer who is senior in rank to the PIO. A third party can also file an appeal within 30 days of the date of the order by the PIO.
If you are not satisfied with the first appeal decision, you can make a second appeal within 90 days to the Central Information Commission or the State Information Commission by following the suggested format for the second appeal.
The responsibility of proving that the refusal to provide information was justified lies squarely on the PIO who refused this information. The Information Commission should finish the appeal in 30 days. This can be extended to forty-five days with reasons being recorded for the extension.
In order to make a decision, the Information Commission can ask the public authority to:
- provide information in a particular manner
- appoint a PIO
- publish relevant information
- manage records properly
- conduct training programmes for officials
- provide an annual report
- provide compensation to any complainant
It can also impose penalties and reject specific applications.
If a crime has been committed against you owing to your identity as member of the Scheduled castes or scheduled tribes, you can approach any of these places to get immediate relief:
Police
You can either call 100 or visit a police station to report the incident. The police will note down your details and if needed arrive at your location to provide you immediate help. They will write down your information and details of the incident in an FIR and provide you with a copy of it, free of cost.
National Commission for Scheduled Castes
The National Commission for Scheduled Castes is a body set up under the Constitution to investigate and monitor the interests of the Scheduled Castes. They also have the power to inquire into specific complaints in cases where members of Scheduled Castes are deprived of their rights. You can either call their toll free helpline or visit their website for more information.
Toll Free Number: 1800 1800 345
Website: http://ncsc.nic.in/
Email: ncsccomplaints@gmail.com
Contact details of State Commissions: http://ncsc.nic.in/contactus
National Commission for Scheduled Tribes
Like the NCSC, there exists a National Commission for Scheduled Tribes as well. They have the power to investigate into complaints registered for atrocities committed against the members of Scheduled Tribes.
Website: https://ncst.nic.in/
Contact information for the National Commission as well as its regional offices can be found here: https://ncst.nic.in/content/contact-us
SC/ST Protection Cell
SC/ST Protection Cells have been set up in different States and Union Territories across India. The head of these cells is usually a high ranking police officer of the State or UT, like the Inspector General of police or the Additional Director General of Police. If you want to approach such a cell in your state, take the help of the nearest police station.
Manual Scavengers
If you are being forced to work as a manual scavenger or know someone who is being forced, please complain to the police or the National Commission for Safai Karamcharis. Please know that the practice of manual scavenging is prohibited under law. For more information please read this.
1. Go to the website of the Supreme Court of India here.
2. Click on the E-FILING menu below the HOME menu.
3. On the extreme right hand corner of the page, click on ‘New Registration’ if this is the first time a petition is being filed. If registration has already been done, proceed to step no. 7.
4. When ‘User Type’ is asked, choose ‘Petitioner in Person’ upon which a form will appear.
5. After filling the required information, click on the ‘Sign Up’ button at the end of the page.
6. After completing registration, go back to the ‘E-FILING’ page here.
7. Click on the ‘Login’ option
8. The following menu will appear. Fill in the required details.
9. After logging in, a menu will appear. Click on ‘New eFiling’.
10. The following page will be displayed. Fill in the required details. If the petition is against any decision by a lower court, then click on the ‘Lower Court’ button. Similarly, click on every category and fill in the required information.
11. Click on ‘Petition with Other Document’, if additional documents are to be submitted along with the petition.
12. After all the required information has been filled in and the payment is completed, an application number will be given.