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Right to Complain

Last updated on Jun 16, 2022

A person with mental illness or their nominated representative has the right to complain. It can be done regarding deficient care, treatment and related services in a mental health establishment((Section 28(1),  the Mental Healthcare Act, 2017 )).

One can make such a complain to((Section 28(1),  the Mental Healthcare Act, 2017 )):

  • The mental health professional in charge of the establishment, and if not satisfied with the response
  • The relevant Mental Health Review Board, and if not satisfied with the response
  • The State Mental Health Authority

The person with mental illness also has the right to complain and go to Court in case of violation of their rights((Section 28(2),  the Mental Healthcare Act, 2017 )).

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