Complaining/ Grievances Regarding Child’s Education

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If you face any grievance or you have a complaint regarding the education of a child, you can approach the following authorities:

Students/Parents/Any person

Any person, including parents, can file a complaint with:

Local Authorities

Complaints can be made to Gram Panchayat or the Block Education Officer. The Block Education officer is in charge of the education of students within their block and also supervises the functioning of the schools.

National/State Commission for Protection of Child Rights

The National and State Commission for Protection of Child Rights works for the protection of all children in the 0 to 18 years age group. Their work includes addressing children in backward or vulnerable communities. If you have any grievances, you can complain not only to the National Commission but also to the commissions set up in each state. Any person aggrieved by the decision of the local authority can file an appeal¹ to the State Commission for Protection for Child Rights in case of grievances. The helpline numbers and email ids differ from state to state but can be found on their website.

Some immediate ways you can complain to the National Commission are:

Online

The government has an online complaint system where you can file your complaint.

Via Phone:

You can contact the following numbers:

National Commission for Protection of Child Rights- 9868235077
Childline India (Childline is a helpline for offences committed against children)- 1098

Via Email:

You can send an email to the National Commission for Protection of Child Rights: pocsoebox-ncpcr@gov.in

Via Post/Letter/Messenger:

You can write to the National Commission for Protection of Child Rights with your complaint or send a messenger to this address:

NATIONAL COMMISSION FOR PROTECTION OF CHILD RIGHTS (NCPCR)

5th Floor, Chandralok Building 36, Janpath,

New Delhi-110001 India.

Courts

Complaints can also be taken to court since the Right to Education is a fundamental right for children. You should take the help of a lawyer for this.

Section 32(3), The Right of Children to Free and Compulsory Education Act, 2009.[↩]

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