A medical record provided by a doctor to a patient should contain the following information(( Annexure 7, Clinical Establishments Act ,2010 (Standards for Hospital Level 1A & 1B, 2010.)):
- Name and registration number of treating doctor
- Name, demographic details and contact number of patient
- Relevant clinical history, assessment and reassessment findings, nursing notes, diagnosis
- Investigation reports
- Details of medical treatment, invasive procedures, surgery and other care provided
- Applicable consents
- Discharge summary
- Cause-of-death certificate & Death Summary (where applicable)
No. Doing so is irresponsible on the part of the doctor, if the doctor does not conduct any tests to establish the extent of your condition and only relies on your word. Prescribing medication based on such half-baked knowledge can be dangerous and lead to complications or even death. It has been held by Courts that a prescription without diagnosis would amount to medical negligence, and a criminal case may be filed against the doctor.(( Deepa Sanjeev Pawaskar & Anr v. State of Maharashtra 2018 SCC OnLine Bom 1841.))
While patients generally depend on word-of-mouth or personal recommendations when choosing a doctor, it is not a fool-proof method. You can find reliable information about credible doctors registered in the Indian Medical Registry. The Indian Medical Registry publishes the list of doctors registered with the various State Medical Councils across India up to 2019. You can search the database for registered doctors using their name, qualification, registration year, registration no, registered council etc.
The Consumer Protection Act, 2019 does not expressly mention healthcare as a ‘service’(( Section 2(42), Consumer Protection Act, 2019.)), like its predecessor did (The Consumer Protection Act. 1968). So, it is unclear at the moment whether healthcare is covered by the 2019 Act and whether patients will be considered as ‘consumers’. The courts will clarify whether the new law would apply, as they did earlier with the Consumer Protection Act, 1986.(( Indian Medical Association v. VP Shantha (1995) 6 SCC 651.))
The National Essential Medicines List or NLEM is a government-notified list of medicines, and is based on WHO’s(World Health Organization’s) model of an Essentials Medicines List. You can find the list of medicines here. The contents of the list are chosen on the basis of:
- Disease prevalence in a country
- Essentiality of a medicine in treating a specific disease
- Efficacy proven by unequivocal evidence and wide acceptance in medical science
- More benefits than risks from the widespread use of the medicine
- Cost effectiveness
- Preference for single compound medicines over Fixed Dose Combination(FDC) drugs
- Essentiality on the basis of different tiers of the healthcare system (i.e. Primary, Secondary and Tertiary)
The medicines contained in this list are intended to be to made available:
- In ample stocks
- In correct dosage strengths
- In assured quality
In India, it is the responsibility of the Ministry of Health and Family Welfare to notify and periodically update the NLEM.
To be included in the list, a medicine must fulfill the following criteria, among others:
- Approved/licensed in India
- Useful in a disease which is a public health issue in India
- Efficacy and safety profile proven by valid scientific evidence
- Cost effective
- Aligned with the current treatment guidelines for the disease
In 2013, the Government of India issued(( Section 3, Essential Commodities Act, 1955.)) the Drug Price Control Order, 2013 to regulate the prices of drugs enlisted in the NLEM by prescribing ceiling rates for them.
Doctors are ethically obliged to maintain strict confidentiality to protect the privacy and dignity of the patients they treat. Therefore, they cannot divulge any secrets learnt during the treatment of a patient, except in some cases. For instance, if a Court orders it or there is a risk to the community. For the same reason, they are also not allowed to publish pictures of patients from which they can be identified, without their consent.(( Section 7.17, Indian Medical Council (Professional Conduct, Etiquette and Ethics) Regulation, 2002.)) If the identity of the patient is not revealed from the picture or consent is given by them, then the doctor may use it for publication.
Doctors are free to choose whom they treat. However, there are some situations where they are obligated to help:
- In an emergency case
- When the refusal is only on a discriminatory basis
Refusal to treat a patient should not be arbitrary. It should be done only if(( Section 2.2, Indian Medical Council (Professional Conduct, Etiquette and Ethics) Regulations, 2002.)):
- The doctor does not possess the skills or qualifications required
- In the doctor’s opinion, the patient would benefit from referral to a specialist
When a patient is discharged from the care of a doctor, the patient must be provided with a discharge summary containing the following information(( Annexure 10, Clinical Establishments Act (Standards for Hospital Level 1A & 1B), 2010.)):
- Name & Registration number of treating doctor
- Name, demographic details & contact number of patient, if available
- Date of admission and discharge
- Relevant clinical history, assessment findings and diagnosis
- Investigation results
- Details of medical treatment
- invasive procedures, surgery and other care provided
- Discharge advice (medications and other instructions)
- Instruction about when and how to obtain urgent care
Yes, the Charter of Patients Rights by the Ministry of Health and Family Welfare envisages responsibilities and duties(( Annexure 8, Clinical Establishments Act, 2010 (Standards for Hospital Level 1A & 1B). )) to be undertaken by patients and their caregivers when interacting with medical practitioners or doctors. Patients have the duty to:
- Provide all relevant health-related information to the doctor, completely and truthfully to facilitate correct treatment
- Cooperate with the doctor in tests and diagnostics and following their advice, while remembering their own right to choose the course of treatment
- Patients should be compassionate towards others seeking treatment near them. They should maintain discipline and avoid creating disturbance for other patients. They should also not litter and keep the hospital clean.
- If a patient has a grievance, it must be presented respectfully, keeping in mind the dignity of the doctors and hospital staff. Patients or their caregivers should not resort to violence or damage hospital property as they will incur criminal liability for such actions. If such violent acts are done with government medical personnel, it will amount to violence caused to a public servant. Some instances are:
- Obstructing public servants in discharge of public functions(( Section 186, Indian Penal Code, 1860.)) that they are responsible for. Such obstruction may be physical or by any other means. You may face jail time upto 3 months or fine of INR 500 or both.
- Threat of injury to public servant(( Section 189, Indian Penal Code, 1860.)) to force them to do something or forbid or delay them in doing something which pertains to their public function. You may face jail time upto 2 years or fine or both.
- Voluntarily causing hurt to deter public servants from duty(( Section 332, Indian Penal Code, 1860.)). You may face jail time upto 3 years or fine or both.
- Voluntarily causing grievous hurt to deter public servant from duty.(( Section 333, Indian Penal Code, 1860.)) You may face jail time upto 10 years or fine or both.
- Assault or criminal force to deter public servants from discharge of duty. You may face jail time upto 2 years or fine or both.(( Section 353, Indian Penal Code, 1860.))
In addition, the latest ordinance by the Government of India enumerates ‘acts of violence’(( The Epidemic Diseases (Amendment) Ordinance, 2020.)), which if done by any person to a healthcare service personnel, will be punishable with a jail term up to 5 years, with fine.(( Section 6, The Epidemic Diseases (Amendment) Ordinance, 2020.)) It also expressly prohibits violence against healthcare service personnel during an epidemic.(( Section 5, The Epidemic Diseases (Amendment) Ordinance, 2020.))
To ensure that clinical trials are conducted ethically, an Ethics Committee(( Section 2(o), New Drugs and Clinical Trials Rules, 2019.)) is constituted with a minimum of 7 members.(( Section 7 & 8, New Drugs and Clinical Trials Rules, 2019 (for clinical trials); Section 15 &16, New Drugs and Clinical Trials Rules, 2019 (for biomedical research))) This committee comprises of:(( Section 7, New Drugs and Clinical Trials Rules, 2019.))
- one lay person or any citizen
- one woman member
- one legal expert
- one independent member from any other related field such as social scientist or representative of a non-governmental voluntary agency or philosopher or ethicist or theologian
At least 50% of the members should be those who are not associated with the organisation or institute where the Ethics Committee is formed.(( Section 7(2), New Drugs and Clinical Trials Rules, 2019.)) It is then to be registered with the Central Licensing Authority to become functional.(( Section 8, New Drugs and Clinical Trials Rules, 2019.))
The Ethics Committee is meant to supervise a clinical trial or biomedical research to ensure that the human participants involved are treated with due care. Its approval is a necessary requirement for a clinical trial or biomedical research to begin. Its functions(( Section 11, New Drugs and Clinical Trials Rules, 2019.)) include:
- Suspension of the trial at any stage if it may compromise the rights or safety of the trial participants
- Supervision of the trial premises by an officer authorised by the Central Licensing Authority(( Section 3, New Drugs and Clinical Trials Rules, 2019.)) (Drugs Controller, India)
- Safeguarding the rights and safety of trial participants by ensuring that safety standards are maintained.
Private hospitals and clinics are required to provide access to medical records on the request of patients. The RTI Act defines ‘information’(( Section 2(f), Right to Information Act, 2005.)) such that records held even by a private medical establishment can be accessed by a public authority. So a patient can file an RTI with the concerned state or central authority and through them, obtain their medical records from a private hospital. The right of a patient to have access to his medical records is a fundamental right under the Constitution of India, 1950.(( Article 19 and 21, Constitution of India, 1950; Nisha Priya Bhatia Vs. Institute of HB&AS, GNCTD 2014 SCC OnLine CIC 3155.))
To file an RTI, read more here.
A ‘clinical establishment’ refers to:(( Section 2(c), Clinical Establishments (Registration and Regulation) Act, 2010.))
- A hospital, maternity home, nursing home, dispensary, clinic, sanatorium or an institution that offers services and facilities for:
- diagnosis, treatment
- care for illness, injury, deformity, abnormality or pregnancy(( Section 2(h), Clinical Establishments (Registration and Regulation) Act, 2010.))
- Diagnostic lab, pathology lab or another establishment where such investigative services are conducted, and it is established either independently or as part of another establishment.
Such clinical establishments may be owned, controlled or managed by(( Section 2(c)(ii), Clinical Establishments (Registration and Regulation) Act, 2010.)):
- the Government or a department of the Government
- a trust, whether public or private
- a corporation (including a society) registered under a Central, Provincial or State Act, whether or not owned by the Government
- a local authority
- a single doctor
Clinical establishments are recognised and registered under the Clinical Establishments (Registration and Regulation) Act, 2010. The law aims to ensure that places that provide medical services uphold a minimum standard of facilities and care. However, clinical establishments owned, controlled or managed by the Armed Forces are separately managed.
You have a right to complain against noise pollution and the authorities will take action against those who do. The punishment for noise pollution is:
Causing Public Nuisance
Creating noise is considered to be a public nuisance when you cause any injury, danger or annoyance to the public.(( Section 268, Indian Penal Code, 1860.)) For example if your neighbour plays a sound system at midnight very loudly, then this is considered to be a public nuisance. The punishment for such nuisance is a fine upto Rs. 200.(( Section 290, Indian Penal Code, 1860.)) If you continue to make noise even after the Court directs you to stop the noise then you may be punished with jail time upto 6 months along with a fine.(( Section 291, Indian Penal Code, 1860.))
Causing Environmental Pollution
Since noise pollution causes significant harm to the environment and surroundings, you will be punished with jail time upto five years with a fine upto Rs. 1 Lakh or both, if you cause any noise pollution. For example, if the construction noise of a building is making it hard for you to live, then this is a form of noise pollution.
If the noise pollution continues, then you may be punished with an additional fine of Rs. 5000 for every day the pollution happens. If the noise continues for more than a year despite orders to stop it, then you may be punished with jail time upto 7 years.(( Section 15, The Environment (Protection) Act, 1986.))
Sound emitting fire crackers cannot be burst in silent zones or during night time. (between 10.00-p.m. and 6.00 a.m).(( Rule 3, Noise Pollution (Control and Regulation) Rules, 2000.)) This is noise pollution and it is punishable with jail time up to five years with a fine up to Rs. 1 Lakh or both.(( Section 15, , The Environment (Protection) Act, 1986.))
Even at the manufacturing stage, no one can manufacture, sell or use firecrackers which create a lot of noise (noise level exceeding 125 dB(AI) or 145 dB(C)pk at 4 meters distance from the point of bursting).(( Central Pollution Control Board, Noise Standards, Firecrackers – Noise Pollution, https://cpcb.nic.in/displaypdf.php?id=bm9pc2VsaW1pdF9maXJlY3JhY2tlcnMucGRm.)) While measurements are being made, the Department of Explosives must make sure that the manufacturer has an export order, the firecrackers are within the noise limits, the firecracker boxes have a different packaging color code an that the firecracker has “not for sale in India” or “only for export in other countries.” Read more about these measurements here.
Central Pollution Control Board in association with State Pollution Control Boards have also established Real-Time National Ambient Noise Monitoring Network in seven metropolitan cities and installed seventy of Noise Monitoring System in Mumbai, Delhi, Kolkata, Chennai, Bangalore, Lucknow and Hyderabad (Ten stations in each). You can read more here.
Noise is measured through the unit known as a decibel. There are noise limits that you will have to follow depending on the area you live in. Since measuring noise requires scientific instruments (such as, a sound level meter), you may not always know if you are exceeding the noise limits for a particular area. In such cases, you should:
- Make sure that regardless of what you do or which equipment you use, it does not turn out to be noisy and a disturbance for others. For example, if you are playing music during a party, try to keep the volume down at night time while people are sleeping.
- Don’t wait for your neighbours or people around you to file a complaint to the police. If they mention that you are making noise that is disturbing them, try to reduce the noise.
Please note that it does not matter whether you made the noise unintentionally or intentionally; all that matters is whether you have created too much noise.
Vehicles are a common source of noise pollution in India. If you misuse your vehicle horn then it would be noise pollution if:
- Sound the horn in a silent zone(( Rule 5A, The Noise Pollution Rules, 2000.))
- Sounding the horn needlessly or continuously in a manner which is more than necessary to ensure your or others’ safety
- Sounding the horn during night time (10 p.m. to 6 a.m.) in residential areas except during a public emergency.
- Sounding a multi-toned horn that gives an unduly harsh, shrill, loud or alarming noise.(( Section 119(2), Central Motor Vehicles Rules,1989.))
You can be fined(( Section 194F(a)(ii), The Motor Vehicles Act, 1988.)) if you do any of the above.
If you own a sound system or a sound-producing instrument, like music speakers, car speakers etc. then it cannot exceed by more than the noise limit which is 5 dB(A).(( Rule 3(5), Noise Pollution (Control and Regulation) Rules, 2000.)) So if your car’s sound system exceeds this noise limit then you may get in trouble with the police.
If the police has stopped loudspeakers because of noise pollution you can directly approach:
The Court
You can approach the nearest District Magistrate (Court) with the help of a lawyer to complain about the action taken by the police against you.(( Section 133, Code of Criminal Procedure, 1973.)) The Court has the power to temporarily allow the loudspeaker from being put to use, if it does not violate noise limits for an area.
State Pollution Control Board
The pollution board authorities may give an opportunity for the person who made the noise to be heard and then may modify or alter the order or action taken by the police.(( Rule 8, Noise Pollution (Control and Regulation) Rules, 2000.)) Read here to see the list of State offices you can approach.
There are multiple religions and numerous communities or sects, which play prayers through loudspeakers during religious festivals and during prayer times. Sometimes the beating of drums or reciting of prayers or use of microphones and loudspeakers may cause disturbance to old or infirm persons, students or children having their sleep in the early hours or during day-time or other persons carrying on other activities.
The Court(( Church of God (Full Gospel) in India Vs. K.K.R. Majestic Colony Welfare Association and Others – Court Judgment (2000) 7 SCC 282.)) has held that no religion prescribes or preaches that prayers are required to be performed through voice amplifiers or by beating of drums as it would interfere with the rights of those living nearby to live in peace. Even though the right to religion exists, the Court said that enjoyment of one’s rights must be consistent with the enjoyment of rights also by others. So if noise is created in the name of religion, it has to follow the noise pollution laws in India as well as the noise limits depending on the area.
Using such equipment or instruments will not be considered as noise pollution when it is conducted on days notified by the State Government. The Government will decide in advance which special days (maximum 15 days) would require such speakers or music systems. For example, the Government may allow it during festivals like Diwali, Onam, Pongal, etc.
Yes, factories are one of the prominent sources of noise pollution and if they are built-in industrial areas, they have to make sure that the permission noise limit does not exceed:
Area or Zone |
Limits in dB(A) Leq* (Day Time from 6.00 am. to 10.00 p.m) |
Limits in dB(A) Leq* (Night Time from (10.00 p.m. to 6.00 a.m) |
Industrial area |
75 |
70 |
If any employee faces hearing loss(( Modifiable diseases, Section 89 and 90, Factories Act, 1847; Noise Pollution (V), In re, (2005) 5 SCC 733.)) after working in a factory, then any doctor who detects this must inform the chief inspector of factories with the details of the employee.
For a complaint or case of noise pollution, you will have to see if your case is legitimate. For example, the Court held in a case that playing the radio loudly(( Noise Pollution (V), In re, (2005) 5 SCC 733.)) is not a case of noise pollution, but only a trivial act.
The harm noise pollution causes has to be assessed based on whether the complaint is coming from a reasonable man with a legitimate complaint or from a person of ordinary temper(( Section 95, Indian Penal Code, 1860.)) and sense. Even though there are no guidelines on how this is assessed, the Court gets the final word in deciding this. For example, if you have filed frivolous cases, the judge may not take up the complaint. When you file your complaint, the authorities will look at whether the noise limits are exceeding and only if they are, will your complaint be heard.
If the police are unresponsive after you have filed a complaint about noise pollution, you can directly approach your State’s Pollution Control Board.
Every state also has an office known as the State Pollution Control Board (SPCB). Every SPCB has the function of planning a comprehensive programme for the prevention, control and abatement of water as well as noise pollution, conduct and encourage investigations and research relating to different aspects of water pollution, inspect treatment plants and trade effluents, etc.(( EPA.))
You can also approach the SPCB offices to file a complaint. These authorities have the power to issue a written order for preventing, prohibiting, controlling or regulating:
- Any vocal or instrumental music
- Sounds caused by playing, beating, clashing, blowing
- Instruments including loudspeakers, public address systems, horn, construction equipment, appliance or apparatus or contrivance which is capable of producing or reproducing sound
- Sounds caused by bursting of sound’ emitting firecrackers
- Sounds caused from a business operation, or trade, like for example business of creating utensils etc.
The authorities may give an opportunity to the person who made the noise to be heard and then may modify or alter the order.
The noise limits are measured by a term known as *dB(A) Leq(( Schedule 1, Noise Pollution (Control and Regulation) Rules, 2000.)):
- *dB(A) Leq means the time-weighted average of the level of sound in decibels on scale A which is relatable to human hearing.
- Scale A denotes when the frequency weighting in the measurement of noise corresponds to frequency response characteristics of the human ear.
- Decibel (dB) is a unit in which noise is measured.
- Leq is an energy mean of the noise level over a specific period.
There are noise limits that you will have to follow depending on the area you live in. Since measuring noise requires scientific instruments (such as a sound level meter), you may not always know if you are exceeding the noise limits for a particular area. In such cases, you should:
- Make sure that regardless of what you do or which equipment you use, it does not turn out to be noisy and a disturbance for others. For example, if you are playing music during a party, try to keep the volume down at night time while people are sleeping.
Don’t wait for your neighbors or people around you to file a complaint to the police. If they mention that you are making noise that is disturbing them, try to reduce the noise.
Please note that it does not matter whether you made the noise unintentionally or intentionally; all that matters is whether you have created too much noise.
Yes, generators also have noise limits and going above those limits would mean that the generators are causing noise pollution.
All generators that:
- Run-on diesel
- Set up to 1000 KVA( Kilo-volt-ampere, electrical power unit measurement)
- Manufactured or imported in India after January 1, 2005
require certification to run. Every manufacturer of a generator has to have a certification called a Type Approval and a Conformity of Production certificate which denotes that the generators are not causing excess noise. Read more here.